Wednesday, 25 September 2019

Truecaller Is Stealing Your Information According To Federal Government

Truecaller is an application for smartphones which has users detail identification feature, ability to block unwanted calls, call-recording, text and voice chat feature with the aid of internet, etc. Truecaller expect users to provide a valid phone number to signup for their service.

However, NITDA recently discovered that there are more than 7,000,000 Nigerians who are actively using Trucaller's service, therefore the need to inform the general population and those who may have been affected by the recent discoveries.


It was uncovered that the Truecaller Privacy Policy was not in consistence with international laws on data protection and specifically, the Nigeria Data Protection Regulation (NDPR).

A few provisions of the Truecaller Privacy Policy were obviously exorbitant and intrusive of the protection of its users. As indicated by NITDA, the strategy can be misused to "put numerous Nigerians in disagreeable conditions."

Federal Government of Nigeria is advising users of the Truecaller app to delist their data using the provisions on the app's privacy policy.

“In view of this, we urge all Nigerians to take advantage of Article 4 of the Truecaller Privacy Policy which provides –
“If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Truecaller via its website at www.truecaller.com or as set forth in the contact details.”


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